SHIPPING - 

  • Free shipping on prepaid orders. Standard shipping charges are applicable on Cash on delivery orders.
  • Product are shipped from our warehouse within 2 to 5 working days.  
  • You will receive order tracking number as soon as we ship your order.

RETURNS -

    • We have 7 days return policy.
    • Please ensure that the products you return are unused, unworn and the original tags are intact.
    • If the return is rejected on inspection you will conveyed the reason for the same

REFUND-

    • Refund link will be shared to registered number and email.
    • Orders with Promotional/Discount code/ COD orders: Cash Refund is not applicable. Refund will be in the form of Store Credit wherein you can be redeemed in future orders.

 

  • For pre-paid orders, you can tell us the bank account in which the refund amount is to be credited on EMAIL- customercare@finnoy.in or Whatsapp- 7252098003 with your order ID.
  • Please ensure the bank account details are accurate and complete. PG DAUGHTERS FIRST CARE PVT LTD (FINNOY) will not validate a bank account number and will not be responsible for funds transferred to an unintended recipient.
  • The reverse pick up will be done in 2-3 days once the request is placed. In a rare circumstance where the reverse pick up in not available on a pincode, you will have to self ship the product on:-                                          Address: 43/500 1A, Chetakpuram, MRF Tyre Showroom Building Near Guru Ka Taal, Sikandra Agra – 282007 UP, INDIA                           
  • Kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
  • If you self ship any product without officially informing us though our return process, we will not process the return.

EXCHANGE-

  • The exchange policy allows only for one size exchange. 
  • A product exchange or a colour exchange are not allowed. For such cases you can return the product and place a fresh order for your desired product.
  • And this is our Shipping , Returns and Exchange policy  

Please feel free to contact our customer service team for any queries and guidance related to the return or exchange process. We will be delighted to hear from you.

Email:  customercare@finnoy.in

Phone: +91 7252098001